Amrit
Sharma

Business Analyst

I bridge stakeholder requirements and technical delivery, scoping, documenting, and building the solutions I analyse, including hands-on AI/LLM integration. Previously at JPMorgan Chase, Export Accelerator, and 180 Degrees Consulting.

Sutton, Greater London
Amrit Sharma
$1M+
Fraud Prevented (Q)
60%
Turnaround Reduction
40k+
Records Analysed
200+
Investment Leads Vetted
11
CRM Modules Architected
01

About

I'm a Business Analyst who pairs stakeholder-facing requirements and process work with hands-on technical delivery — including AI/LLM integration — built through real client engagements with measurable outcomes.

At Export Accelerator, I led discovery and architecture for an 11-module CRM platform, translating stakeholder requirements into a full data architecture and working application modules. At J.P. Morgan Chase, I worked in fraud detection at scale, contributing to the prevention of $1M+ in quarterly losses and reducing investigation turnaround by 60%. At 180 Degrees Consulting, I applied the same analytical rigour to market intelligence and stakeholder workshops.

I hold an MSc in Business Analytics from Durham University (Merit, Scholarship recipient), with formal training in machine learning, statistical modelling, and predictive analytics. My background in business gives me a broader lens on the work. I approach analysis with an understanding of commercial context, stakeholder priorities, and the decisions the data ultimately needs to support.

Financial ServicesFraud Analysis · Risk & Controls · J.P. Morgan Chase
Market IntelligenceDENUE Pipeline · Competitor Analytics · Mexico Market
Stakeholder EngagementCustomer Excellence Award (2023) · J.P. Morgan · Global Teams
Process OptimisationBPMN Mapping · Gap Analysis · 60% Turnaround Improvement
Strategy Consulting200+ Leads Vetted · BPMN Workflows · 180 Degrees Consulting
CRM Platform DeliveryDiscovery to Architecture · Postgres & RLS · Export Accelerator
02

Skills

Business Analysis
Requirements GatheringStakeholder ManagementBPMN MappingAs-Is/To-Be AnalysisDiscovery & DocumentationRisk & ControlsDecision Support
AI & Emerging Tech
LLM Integration (Claude API)RAG Pipeline DesignPrompt EngineeringLangChainChromaDB
Languages & Tools
PythonSQLExcel (Advanced)Power BI
Python Libraries
PandasNumPyMatplotlibSeabornPlotlyscikit-learn
Analysis Techniques
RegressionClassificationClusteringTime SeriesStatistical TestingEDA
Domain Knowledge
Fraud DetectionCredit RiskMarket IntelligenceCustomer SegmentationCLV Modelling
03

Experience

Jan 2026 — Apr 2026
Business Systems Analyst & Developer
Export Accelerator — Remote
  • Led discovery across multiple stakeholder sessions for an 11-module CRM platform, translating evolving client requirements into architecture decisions — including scope reductions applied directly from stakeholder feedback.
  • Designed the full data architecture, including a Postgres schema and Row-Level Security policy framework, and translated it into working application modules (authentication, account management) using Next.js and Supabase.
  • Produced and delivered client-facing documentation, including system architecture PDFs and a 32-point gaps and requirements review, supporting stakeholder sign-off ahead of build.
Jan 2025 — Mar 2025
Student Strategy Consultant
180 Degrees Consulting — Outreach & Market Strategy, Durham, UK
  • Analysed organisational processes and market data to identify gaps in investor readiness, generating evidence-based insight that supported workshops clarifying business requirements and delivery roadmaps.
  • Evaluated 200+ investment leads and designed a data-driven recruitment and outreach funnel, supporting evidence-based decision-making across the engagement.
  • Mapped end-to-end sales and engagement workflows using BPMN, enabling stakeholders to reduce lead-to-closure friction through clearer handoffs and ownership.
Apr 2022 — Jun 2023
Fraud Specialist II
J.P. Morgan Chase & Co. — Mumbai, India
  • Analysed large volumes of debit card transaction data to identify emerging fraud patterns, directly contributing to the prevention of over $1M (approx. £800K) in quarterly financial losses.
  • Conducted workflow analysis to identify process bottlenecks, delivering data-backed recommendations that reduced investigation turnaround times by 60%.
  • Supported enhancements to fraud detection logic by translating operational pain points into clear analytical requirements for technical teams, using SQL and Excel for data extraction and root cause analysis.
  • Presented concise analytical findings to global stakeholders; recognised with the Customer Excellence Award (2023) for clarity and commercial impact of reporting.
Customer Excellence Award — 2023
Jul 2021 — Dec 2021
Business Development Executive
Big Mouth Digital & Media — Mumbai, India
  • Conducted market and competitor analysis to identify new commercial opportunities, supporting data-driven pipeline growth decisions that contributed to the acquisition of 8 new clients.
  • Analysed customer and campaign performance data to improve regional market presence and support evidence-based pricing and delivery decisions.
04

Projects

PROJECT · 01
Customer Lifecycle Campaign Analysis

End-to-end customer analytics on 1M+ UK e-commerce transactions. RFM segmentation, churn prediction, CLV modelling and campaign attribution — outputting a £12,500/month Google Ads + Klaviyo strategy.

PythonMachine LearningCLVRFM
PROJECT · 02
IMADATA Market Intelligence & Competitor Analytics

Analysed 40k+ business records using Python to identify structural patterns in customer and competitor data. Segmented organisations into actionable profiles via clustering, with multi-year trend analysis to surface high-growth regions and strategic expansion opportunities.

PythonClusteringMarket IntelligenceGeospatial
PROJECT · 03
JPMorgan Quantitative Research

Quantitative research suite covering commodity forecasting, contract pricing, credit risk ML, and optimisation algorithms. Completed as part of JPMorgan's virtual Quantitative Research programme.

PythonQuant FinanceCredit RiskForecasting
PROJECT · 04
Time Series Data Visualisation

Analysed financial time series data to assess stationarity and trend behaviour using statistical testing. Applied differencing and rolling averages to extract underlying trends from volatile datasets. Built reproducible preprocessing workflows to support consistent reporting.

PythonTime SeriesStatistical Testing
View on GitHub
05

Education

Sep 2024 — Sep 2025
MSc Business Analytics
Durham University — Durham Business School, UK
Grade: Merit  ·  Durham University Business School Scholarship Recipient
Jul 2017 — Jul 2020
Bachelor of Business Administration (Marketing)
D. Y. Patil University — Mumbai, India
Grade: 8.4 CGPA (First Class Equivalent)
Certifications
Quantitative Research Job Simulation
JPMorgan Chase  ·  Forage
Google Analytics Professional Certification
Google — Ads, Search, Display, Measurement & Apps
06

Contact

Let's work
together.

Open to Business Analyst roles in London and beyond, with strengths across AI-enabled delivery and data analytics. Also available for freelance analytics and consulting projects. Legally authorised to work in the UK.